Privacy Policy
Summary
InFactLive ("we," "us," or "our") operates the website at infactlive.com. We respect your privacy and try to collect as little personal information as possible. The short version:
- We collect your email address when you create an account, plus standard web traffic data (IP address, browser type) when you visit the site.
- We use this information to operate the service, authenticate you, and (if you opt in) send you notifications.
- We do not sell your personal data to anyone.
- We do not show advertising on InFactLive.
- You can request deletion of your account and personal data at any time by emailing us.
The rest of this document explains the details.
Information we collect
Information you provide
When you create an InFactLive account, we collect:
- Email address — used as your account identifier and for verification, password reset, and (if you opt in) service notifications.
- Password — stored only as a salted hash by Amazon Web Services Cognito, our authentication provider. We never see, store, or have access to your plaintext password.
- Profile information from third-party sign-in — if you sign in with Google, we receive your email address and (optionally) your name and profile picture from Google. We do not request or receive any other information from your Google account.
Information collected automatically
When you visit InFactLive, we and our infrastructure providers automatically collect:
- IP address — used for rate limiting, abuse prevention, and aggregate traffic analysis.
- Browser and device information — user agent, screen size, and similar details, used to ensure the site renders correctly.
- Usage data — pages viewed, features used, errors encountered. We use this to understand which features matter and to debug problems.
Local storage
InFactLive uses your browser's local storage (not traditional cookies) to keep you signed in and to cache certain data for performance. Specifically:
- Authentication tokens — issued by Amazon Cognito after you sign in. These let you stay signed in across browser sessions for up to 30 days.
- Cached ticker search index — improves search performance on return visits.
You can clear this data at any time through your browser's settings. Doing so will sign you out and require you to sign in again on your next visit.
How we use your information
We use the information we collect to:
- Provide, maintain, and improve InFactLive
- Authenticate you and keep your account secure
- Send you account-related emails (verification codes, password resets, security notifications)
- Communicate with you about service updates or changes you've opted into
- Detect and prevent abuse, fraud, and unauthorized access
- Comply with legal obligations
- Analyze aggregate usage to improve features and performance
Information we do not collect
For clarity, we want to explicitly state what we do not collect:
- We do not collect your real name, address, phone number, date of birth, or any other identifying information beyond your email.
- We do not collect financial information. We do not have payment processing yet. When we add paid subscriptions, payment will be handled entirely by a third-party processor (such as Stripe), and we will never see or store your credit card numbers, bank account numbers, or other payment credentials.
- We do not track you across other websites.
- We do not use behavioral advertising technologies.
- We do not knowingly collect information about your trading activity, brokerage accounts, or holdings outside of public SEC filings.
How we share information
We do not sell, rent, or trade your personal information. We share information only in these limited circumstances:
Service providers
We use third-party services to operate InFactLive. These providers process data on our behalf and are contractually obligated to protect it:
- Amazon Web Services — hosting, databases, content delivery, and authentication (via AWS Cognito). AWS processes the personal information you provide as part of operating the service.
- Google — if you choose to sign in with Google, your authentication is processed by Google according to their privacy policy.
Legal requirements
We may disclose your information if required by law, subpoena, court order, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
Business transfers
If InFactLive is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and a prominent notice on this site before any such transfer.
Data sources
The financial data displayed on InFactLive — insider trades, institutional holdings, stock prices — is sourced from publicly available filings and feeds, primarily the U.S. Securities and Exchange Commission's EDGAR system. This data is not personal information about you and is not subject to this privacy policy. It is public information that any member of the public can access directly from the SEC.
Data retention
We retain your account information for as long as your account is active. If you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal, accounting, or fraud-prevention purposes.
Aggregate, anonymized usage data may be retained indefinitely.
Your rights
You have the following rights regarding your personal information:
- Access — request a copy of the personal information we hold about you
- Correction — ask us to correct inaccurate information
- Deletion — request deletion of your account and associated personal data
- Export — receive your data in a portable format
- Withdrawal of consent — opt out of any communications you previously opted into
To exercise any of these rights, email us at patrick@infactlive.com. We will respond within 30 days.
Security
We take reasonable measures to protect your information:
- All traffic to InFactLive is encrypted using HTTPS
- Passwords are hashed and salted by AWS Cognito using industry-standard algorithms
- Authentication uses the Secure Remote Password (SRP) protocol — your password is never transmitted to our servers in plaintext
- Our infrastructure is hosted on AWS and benefits from their security practices, including AWS Shield for DDoS protection
- API endpoints are rate-limited and protected by origin verification
That said, no system is perfectly secure. If you become aware of a security issue affecting InFactLive, please email us at patrick@infactlive.com immediately.
Children's privacy
InFactLive is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you are a parent and believe your child has provided us with personal information, please contact us and we will delete it.
Changes to this policy
We may update this privacy policy from time to time. When we do, we will revise the "Last updated" date at the top of this page and, for material changes, notify you by email or via a prominent notice on the site. Continued use of InFactLive after changes take effect constitutes acceptance of the updated policy.
Contact
If you have any questions about this privacy policy or our practices, please contact us at:
Email: patrick@infactlive.com
Operator: InFactLive
Location: Burlington, North Carolina, USA